University of Phoenix

University of Phoenix 2018-02-11T15:23:19+00:00

Project Description

I developed a sales training workshop for effective sales communication called ROQNROL, which is an acronym for the 7 Principles of Sales Communication. This training program was presented to classes of new hires in the Sales Department. The success of the program led to the creation of a Technical Writing department for the University of Phoenix Online division which was created to improve technical documents and interdepartmental communication, congruency and accuracy with both internal and external marketing materials and websites.